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Upload your existing documents to quickly build your agent’s knowledge base. ConvoTool extracts the text and makes it searchable so your agent can answer questions based on your content.

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Supported File Types

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How to Upload

1

Open your Knowledge Base

Select your agent from the dashboard and click Knowledge Base in the sidebar.
2

Choose Upload Files

Drag and drop your files or click to browse. You can add several at once — each file uploads as you select it, with a progress indicator. Remove any file before saving if you change your mind.
3

Save & Add

Click Save & Add to commit your files. ConvoTool extracts the text and processes it so your agent can use it. Larger files take longer to finish processing.
Only PDF, DOC, DOCX, and TXT files are supported. If a file fails to upload, you can retry it without starting over.

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Storage limits

Uploaded files count toward your knowledge base storage and token limits. The Knowledge Base page shows your current usage — see Limits and usage.

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Managing uploaded files

Uploaded files appear in your knowledge sources list, where you can check their status, inspect them, and delete them individually or in bulk. See Manage knowledge sources.
Deleting a file removes it from your agent’s knowledge permanently. Your agent will no longer be able to reference that content.

Next: Scrape Websites

Pull in content directly from your website.