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Your organization is the top-level container for everything in ConvoTool — agents, team members, billing, and usage all live under it.

Creating your organization

You create an organization when you first sign up: give it a name and a link (your website or a short description). ConvoTool then sets up your billing account and infrastructure in the background, and starts you on a trial so you can begin building right away. While setup runs, you’ll see a provisioning banner. A few features — like Billing and Plans — show a brief “being set up” message until provisioning finishes, then everything becomes available.

Organization dashboard

Your organization home page shows all your agents at a glance. From here you can:
  • View all agents — see every agent and its status.
  • Create new agents — click Create Agent to start building.
  • Open Usage — click Usage in the sidebar for organization-wide activity.

Usage

The Usage page rolls up activity across every agent in your organization — total messages, conversations over time, where your audience is, and daily activity.

Team and billing

  • Invite teammates and manage roles on the Members page.
  • Manage your plan, payment methods, and invoices under Billing.

Next: Plans and Pricing

Choose the right plan for your team.